Cost-Effective IT Solutions
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24/7 Monitoring of Critical SystemsOption to add non-critical systems for an additional cost
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Backup management / Basic Disaster Recovery
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Basic Help Desk services
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Patching / Software Updating
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Endpoint Security
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All of the Tempered Benefits
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SLA for help desk
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Proactive Network / Infrastructure Monitoring / Management
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Quarterly Performance reporting
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Vendor Management
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All of the Tempered and High-Carbon Benefits
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Advanced Security Solutions
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24/7 Help DeskGuaranteed Response Times
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Strategic IT Planning
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Regular On-Site Visits (if needed) and IT Health Assessments
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Ability for Custom SLA
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Frequently Asked Questions
Bitforge Technology Solutions offers comprehensive managed IT services, including proactive management, monitoring, and support for your organization’s IT infrastructure. We handle tasks such as network monitoring, cybersecurity, data backup, software updates, and responsive helpdesk support.
By outsourcing IT services to Bitforge Technology Solutions, you gain access to a team of skilled professionals and cutting-edge resources. Our services result in improved network security, reduced downtime, enhanced scalability, access to specialized skills, and predictable IT costs, allowing your business to focus on its core activities.
Bitforge Technology Solutions utilizes advanced remote monitoring and management (RMM) tools. We deploy software agents on your systems to proactively monitor their performance, security, and overall health. This allows us to identify and resolve issues remotely, ensuring optimal system performance and minimizing downtime.
At Bitforge Technology Solutions, we prioritize cybersecurity. Our comprehensive managed IT services include firewall management, antivirus and antimalware protection, intrusion detection, vulnerability assessments, regular security patches and updates, and employee security awareness training to ensure robust protection against cyber threats.
Bitforge Technology Solutions implements reliable data backup solutions. We perform regular backups of your critical data, both on-site and off-site, to ensure data integrity and availability. Additionally, we employ industry-standard practices like data encryption and cloud-based backup solutions for added security and redundancy.
Bitforge Technology Solutions is committed to prompt support. Our response times are based on the severity and priority of the issue. We offer guaranteed response times within a specified service level agreement (SLA), ranging from immediate response for critical issues to a few hours for less urgent matters.
Absolutely! Bitforge Technology Solutions provides expert assistance with technology planning and scalability. We assess your current and future needs, recommend appropriate technologies, and develop a roadmap for the growth of your IT infrastructure. This ensures your technology aligns with your business goals and can adapt as your organization expands.
Bitforge Technology Solutions offers flexible pricing structures for managed IT services. Costs are based on factors such as the scope of services, the size of your organization, and the complexity of your IT infrastructure. We work closely with you to tailor a pricing model that meets your specific needs, providing transparency and scalability.